Terms & Conditions

Contact Us

You can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We hope we have answered any questions you have below; if not, please get in touch.

About Us

Pentland Wines is a family run business. We sell a curated selection of wines we love to drink which we deliver to your door.

Deliveries

National Deliveries (except Highlands and Islands)
Orders over £120.00 – Free
Orders under £120.00 – £3.95

Express delivery - £5.99

We aim to dispatch 1-2 working days after the order has been received.

Returns

If you change your mind, no problem. We accept returns within 14 calendar days of delivery. please let us know by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. The cost of returning the order will be at your expense and we will refund you, less the original delivery cost (£3.95 for orders below £120) once we have safely received the products.
If your wine is not what you ordered please let us know within 14 days and we will arrange for the collection of it and send a replacement. There will be no additional delivery costs in this instance.

Faulty/mis-described items

Occasionally a bottle may be faulty; please let us know so that we can arrange for it to be collected and replaced.
Products may vary slightly from their pictures including packaging or labelling. Although we make every effort to display the products accurately, we cannot guarantee that the image displayed on the website will match the product; in particular, the packaging or labelling of the product may vary from that shown in images on our website.

Privacy Policy


When you place an order on our website or by email, we will collect and process your data to allow us to carry out the sale. You can ask to be removed from our mailing list at any time, either by unsubscribing or by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.

We will not pass on your personal information to any third parties except to our delivery partners. Pentland Wines is committed to protecting your privacy. See full privacy information here.

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